This episode of the Public Speaking Super Powers Podcast features Carma’s interview with Rosanne D’Ausilio, a professional speaker for more than 18 years. She is the author of several books on the topic of customer service, including Wake Up Your Call Center: Humanize Your Interaction Hub and Customer Service and The Human Experience, which she co-authored with Dr. Jon Anton.
Length: 11 minutes, 38 seconds
Despite falling into public speaking, Rosanne D’Ausilio has embraced it almost as a calling. In this episode, she shares her advice on how to better engage an audience.
Rosanne D’Ausilio’s Big Tip: TIP
About the Public Speaking Super Powers Podcast Series
Carma Spence, the author of Public Speaking Super Powers, interviewed 80+ speakers as research for the book. This podcast shares those interviews so you can hear what the Featured Speakers said in their own words. This series will run twice a week, on Mondays and Wednesdays, until all interviews are posted.